Heads Up - Charging Credit Cards for BackerKit Orders tomorrow (Sat) :)
about 8 years ago
– Fri, Mar 30, 2018 at 09:07:54 PM
Thank you to everyone who has filled out your surveys!
Let's do a little dance since that's 90% of you...woohoo!
Our team will be stalking those who haven't submitted surveys ;)
If for some reason life/mercury retrograde's gotten the best of you the past 2 weeks, please make sure you pop into backerkit this weekend + complete your survey to avoid us having to come after you for your order, this will only delay us working on getting the line to you on time!
Charging for add-ons tomorrow 3.31
Also - just wanted to give you a heads up that we plan to charge cards for add-on items you purchased or any additional funds you may owe through BackerKit TOMORROW 3.31 around 12pm PST. Make sure that you have the correct card information on file. If any issues arise with your payment, you’ll receive an email letting you know to correct your payment information.
If you need to review payment information, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://poppyrow.backerkit.com.
Make sure to take time to confirm you've added all the items you want to your order, including any of the additional spring releases...Prices will never be offered this low again!
xo Crystal + The Poppy Row Team
Hips Don't Lie: 48 Hours Left for Surveys!
about 8 years ago
– Wed, Mar 28, 2018 at 04:51:54 PM
A quick reminder: 2 Days Left to Submit Your Surveys!
Surveys are due Friday, March 30 @12pm PST.
We've had a couple questions on last night's Q+A so we're clarifying below:
You're charging cards? I was already charged.
Correct, you were already charged by Kickstarter on March 1st for your pledge.
If you've added any items in your backerkit cart in addition to your initial Kickstarter pledge, like the new spring "swirl" skirt, Poppy Row swag, or an additional bestee, you will be charged this weekend for your add ons.
If you didn't add anything else to your Kickstarter pledge in Backerkit, you won't be charged again!
This also means if you want to add anything additional at the Kickstarter discounted price - make sure to update your backerkit survey now! If you have any questions on how to add to your order, please contact us.
What measurement do I use for bottoms?
Unless you want to have a flowy fit use hip measurements NOT waist measurements to determine your size. :)
Any other questions? Reach out to Backerkit's customer service, you'll find a link to contact them in the survey!
With love,
Crystal + Team Poppy Row
3 Days Left for Surveys + Fit Tips
about 8 years ago
– Tue, Mar 27, 2018 at 10:50:38 PM
Thank you to all 2/3 of you who have submitted your surveys already!
Thank you everyone for being on top of everything. I can't tell you how excited we are to keep the momentum going + are excited to get Poppy Row in your closet in a few short months!
Only 72 hours left to finish your surveys so we can start rocking production!
Deadline Reminder: Friday, March 30th!
This weekend we'll be charging everyone's credit cards so make sure it's up-to date. We'll also be sending out a reminder before but make sure what you have in your cart is what you want!
Q's to your A's: Finding Your Fit
We've had several questions about fit + wanted to share some tips below based on the questions we've received below...
My Hip + Waist Measurements are off from your chart! What size should I choose for my swipe skirt/hangover pants?
We recommend using your hip measurements to determine your size for pants.
This is counterintuitive to traditional advice I'd give my styling clients with a size chart, I know, but if you go by your hip measurements, you'll likely be swimming in more fabric than you want give the construction of our pieces + will be updating the public facing chart moving forward.
If you like a flowy fit + are between sizes = go with your waist measurements.
Any more measurement tips?
- Remember - when taking your measurements, keep your tape parallel to the floor. We want to capture the full circumference of your shape!
- Rounding your measurements to the nearest 1/2" will give you a measurement that is appropriately accurate!
Can you get more specific for tops vs. bottoms?
After measuring your bust, waist, and hips to the nearest 1/2", think about what piece you are purchasing -
If it is a top piece - reference your bust measurement! Chances are your sizing for your top may be different from the sizing for your bottom!
Example: Bust = 42" then order Size 12 in the Present Top
If it is a bottom piece - reference your waist and hip measurements! If you find a discrepancy in sizes using these two measurements, opt for the size that best matches your hip! If you like a flowy fit, opt for the size that matches your waist.
Example: Waist = 32" and Hip = 42" then order Size 10 in the Hangover Pant
Any other things I should know?
-
The waistbands on our bottoms are elastic - so they are able to stretch to meet your unique waist measurement comfortably. We are building in extra give to the waist band, which will accommodate everyone's unique proportions. (Hence why referencing your hip measurement will offer the best fit!) :)
- Also all of our pieces, tops and bottoms, are made from tencel jersey knit that have 10% spandex- so they will provide a reasonable amount of stretch to perfectly fit your form!
Hope that helps any lingering questions!
If you have any other questions in the next 72 hours, please use Backerkit's customer service!
If they don't have the answer, they'll reach out to us so please try to keep questions related to your surveys with them so we can get your questions answered faster :)
With love,
Crystal + The Poppy Row Team
